Shipping policy

Shipping Policy

Last updated: 31 July 2026

At TIMEWORTH UK, we aim to provide a secure and reliable delivery service for every order.

UK Delivery

We currently offer delivery within the United Kingdom.

Standard UK delivery: FREE

Orders are securely packaged before dispatch to help protect your watch and its original packaging during transit.

Where available, we use a tracked and/or signed delivery service for watch orders.

Processing Times

Orders are normally processed and dispatched as quickly as possible after payment has been successfully received.

Estimated dispatch time:

[1-3 Working Days]

Estimated delivery time:

[3-5 Working Days]

Delivery estimates are estimates only and are not guaranteed unless a guaranteed delivery service has been specifically purchased or stated on the product listing.

Delivery Delays

Occasionally, deliveries may be delayed because of circumstances outside our control, including courier delays, severe weather, industrial action, public holidays, incorrect delivery information or other unforeseen events.

If your order has not arrived within the expected delivery timeframe, please contact us at [timeworthuk@gmail.com] with your order number.

We will investigate the delivery with the relevant courier and help resolve the issue.

Incorrect Delivery Information

Customers are responsible for providing a correct and complete delivery address when placing an order.

If incorrect delivery information is provided, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been dispatched.

Lost or Damaged Deliveries

If your order appears to have been lost or arrives damaged, please contact us as soon as possible.

Please retain the original packaging and provide photographs where appropriate, as this may be required to help us investigate the issue with the delivery provider.

If goods are damaged in transit or do not arrive, we will work with the customer to resolve the issue in accordance with applicable consumer law.

International Delivery

Unless expressly stated otherwise on our website, TIMEWORTH UK currently does not offer international delivery.

If international delivery becomes available, the applicable delivery charges and estimated delivery times will be displayed before an order is completed.